Testimonials

We take pride in making sure we offer excellent service to our residents. Don’t take our word for it though, read what our clients’ families have said in their testimonials below.

Sadie and staff

From the outset the level of care you showed to my sister had been supportive and sympathetic to her needs.  As visitors we were always made to feel welcome and part of the care home environment.  Throughout Covid she was kept safe and well with regular family updates.

The family would like to that you and all your staff for their hard work, compassion and dedication to caring for all those individuals who are no longer able to remain safely in their own homes.  You do an amazing and valuable job

December 2022

Hi Sadie and carers

Thank you all for looking after my husband so kindly.  I was at a loss, I didn’t understand dementia and how it destroyed a persons mind.  Looking back now he hadn’t been well for at least 2 years. 

Thank you for looking after us as a family with lots of love and cups of tea.

March 2022

We shall be eternally grateful to the staff at Kent Farm Uffculme for their loving care and compassion, particularly in these difficult times.  Their dedication and kindness has been extraordinary.

April 2021

Dear Sadie and staff

I just need to say a very heart felt and sincere THANK YOU to all the staff who showed so much care and concern for my mum in her last days.

You have no idea how much I owe you my gratitude.

THANK YOU ALL.

January 2021

‘Thank You All’ for my lovely card – it was so good for me to know she was so happy and that was because of the lovely care you gave her.

Thank you all and God Bless You.

January 2017

To:  Pauleen, Sadie & Staff

We still remember how happy and comfortable mum was with you for all those years – strange to think it is 4 years.

December 2016

To:  Pauleen, Sadie & All the Staff

Dear All,

What can we say except our most grateful thanks for the wonderful treatment that mum receives from you all.  Lately we haven’t been

able to get down as often as we like to but we are happy because mum is getting the best care.  May we wish you all a very Merry Christmas & a Peaceful & Happy New Year.

December 2016

I would like to thank you for making Dad so welcome.  When I visited last Sunday it was like visiting someone’s home not a home – it was so inviting.

We would like to thank you for a wonderful party, such a happy event with delicious food.  It was nice to see such a large number of residents, and it was wonderful how the staff had taken such care with clothes, hair and nails – some very smart ladies.

I would like to thank you for the care you have given my Nan, being so far away from her is difficult and it was good to know she was well cared for.

During each of my visits to her it was immediately apparent that she received endless patient and immediate attention from your staff, who also were aware of her ailments and her normal and clinical needs.

Your staff are exceptional: kind, efficient, polite, patient and knowledgeable – and everyone smiles and brings tea!
I was always assured that my mum was being looked after so well that I had no concerns regarding her care at your quite special home.
So thank you for all of these lovely qualities in such abundance.

You persuaded him to get dressed (with help) and to join the other residents for lunch and sometimes on other occasions, including outings and even on two visits to Weston-Super-Mare, staying overnight there.  He visibly cheered up and enjoyed being the only centenarian in the group.  Our admiration for the persistent and kind attentions of yourself and your staff which helped to make a better life for him.

Thanks for helping make the most of her last few years – often over and above the call of duty!

Dear Sadie and colleagues

I write to thank you for the kind and understanding manner in which you looked after my friend while she was in your care.  When visiting I always felt welcome and I was conscious of a caring and understanding atmosphere.

She spent a happy time at Kent Farm in the knowledge that when things began to go downhill she knew that she would always enjoy the best care possible.

July 2023

Dear Everyone

I just wanted to let you know how much your kindness and support meant to me.  You were the family to both me and mum.  The laughs and happy memories in mums last few months were thanks to your lovely warmth and camaraderie.  You all went above and beyond your duties.

You’re a wonderful bunch and unique with your style of care.  It’s obvious it’s not just a job, but a passion.  A heartfelt thanks to you marvellous people.

October 2022

Dear Sadie & all the wonderful team at Kent Farm

Thank you all so much for the love and care you showed to mum whilst she was with you.  I know it meant a lot to her and it certainly meant a great deal to us.  We could not have hoped for more.

March 2022

To all the caring staff at Kent Farm

We will always be extremely grateful of your utmost kindness and compassion towards father making his later years as comfortable as possible.

With sincere thanks.

March 2021

To:  You all.

Thank you for looking after my relative.  You were very kind to her.

January 2017

To All Staff & Management

Thank you for a lovely party on Friday night, a huge success!

December 2016

To All The Team at Kent Farm

Thank You & Kind Regards – I have happy memories of you all!

Thank you all very much for all your care to Uncle Brian.  I remember the happy times when he first came to you and you were able to make him smile.  It was a great shock to me when I got the phone call to say he had passed away (it was his heart) but lovely for him which I am very grateful for.  Thank you all Jean

December 2016

She was secure and cosy in her pretty room and your time and patience was much appreciated.

Please thank the rest of the staff at Kent Farm for all the care they gave over the last year.  It certainly made a difference to the quality of his life.

We want you all to know how much we appreciate the care you have given Dad over the past three years.  It not only improved his last years but made an enormous difference for us too.

Thank you so much for all that you did to make our friends stay with you so positive.  Although she found it difficult at first she soon adjusted and became more settled and content.  She made very good friends amongst the residents and staff, becoming involved with peoples lives and welfare, as she always has done.  I can only thank the management, admin, care and domestic staff for making her last years happier and less anxious.  You’ve done a wonderful job!

We always knew that Kent Farm was the best [lace for Mum and you have all proved us right time and again!  Once more thank you from a grateful family.

Many thanks for all your care given to Mum.  She is so happy with you and it gives us such peace of mind.

The Care Quality Commission is the independent regulator of health and social care in England.

There is now a new CQC inspection and rating process. Our latest rating is highlighted to the right and we are actively working to strengthen the areas identified within our latest CQC report which can be read by clicking the link.

If you would like more information on our progress, please do not hesitate to contact us on 01884 840144.